How this website handles information
When you submit an enquiry, your name, company, phone number, email, requirements, selected product and source page are stored on our server for authorised staff to review and follow up. A reference number confirms successful submission. If submission fails, your details remain on the page so you can try again.
Enquiry follow-up
Authorised staff can record follow-up progress, send enquiry replies and review delivery records. When email delivery is enabled, the website sends enquiry notifications to the operator and replies to the address you provided. Internal notes are not automatically emailed to customers.
Local state
Your language preference is stored in a cookie for one year so your next visit uses the language you selected.
Form content stays in the current tab's temporary state. Reopening the same enquiry retains its draft; changing the product or refreshing clears it. The contact-page form is cleared when you leave that page. The site uses no analytics tracking and does not persist enquiry content in browser storage.
Correcting or deleting your information
To correct, access or delete a submitted enquiry, contact the operator using the business contact details on the contact page and provide your enquiry reference. The operator should define an appropriate retention period and publish its business identity and contact details before launch.
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